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 What some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey Page. | |
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"Plapp's was aewsome with my camper purchase. Not only did I have 2 salesmans attention (Bill geers and Evan Dixon) I also had Matt Woeste standing by my side at every turn in the transaction. Every detail was taken down and noted. It may have taken me longer to get the unit than I expected, but every one of my request were met. Take my advice wait 5 days longer to get your camper of your dreams and it will be worth your time for the (fun finder camper). Every detail hit and they took 1 hour and 35 minutes to explain every component of the camper. These guys rock and I have had 2 warranty issues to deal with and the manufacturer's rep stood right by my side. These guys take a backseat to nobody. Plapp's has a customer service department so dedicated to detail. Thanks again to Evan Dixon, Bill Geers, Matt Woeste, and Sam Plapp for showing us the camper inside and out. PLAPP'S ROOOcks."
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By: Robert Alexandria,KY
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"i love your place you have the best stuff!!!!!!!!that no one else has your awesome!!!!!!!!!!!!!!!!!!!!!!"
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By: branson felicity,OH
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"All customers I just recently purchased a TR21 at PLAPPS PRO OUTDOORS. I had the experience of a life time there they took care of me. MATT WOESTE was AWSOME!!!!!!!!!!! He is the man to call if you are looking to purchase new or used boat. MATT payed attition to the details of what i was looking for and he feels it. MATT knows when he has found the unit that you describe to him i think he was more excited than i was but he found the boat for me hassel free!!! MATT WOESTE THANKS AGAIN!!!!!!!!!!! "
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By: Dusty Farmersville,OH
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"I attended the Lousiville Boat and RV show. While there i was watching the worst simenar i have ever seen (folgers guy). I decided to look around and saw your booth. When i aproached your booth a young man named Benny Hippler helped me and explained to me exactly what to use to catch the good fish. i was very pleased with the service i recived."
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By: Taylor Louisville,KY
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"Let me first state that PLAPPS PRO OUTDOORS is a first class marina. I have to say that if it was not for Mr. BILL GEERS I would not be making this testimonial, So The man that got me in a top notch bass rig would have to be Mr. SAM PLAPP, there is not enough space here to say how much I was impressed. And It also would not be Fair if i did not mention Mr. MATT WOESTE this guy has taken everyone of my phone calls and had the right answer for all of them.And in closing,You cannot afford to go anywhere else to shop for a bass boat of your dreams.Oh the tackle shop is full of any and every lure you could imagine. Thanks Again, Mr. Mark E Feltner, From Monroe, Ohio. "
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By: Mark E Monroe,OH
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"Duane and and Richie treated us well and made sure all our needs were met....thanks Plapps... look forward to doing business with you in the future....John "
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By: John Withamsville,OH
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"I was a walk in with my father just for fun and we saw an artic cat 250 cc red 2005 moddel and right away a sales person hit us up ...point being...we walk in look and ride out like kings on our new quad this was fast quick and we love our new machine!!"
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By: Casey burlington,KY
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"I Think they are pretty good. Every part I have asked for they have had. They have been upright and straight forward and honest about everything with me."
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By: Tony ,XX
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""There was a problem, but they fixed it quickly. Excellent customer service. I was quoted one price over the phone and when I went to the counter to pay it was more expensive. They fixed it and I thought that was pretty awesome." as stated by Joe during a follow-up phone call by Customer Service Intelligence, Inc at 11:01 am on 09-10-05. This company follow's up with all of our service customers."
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By: Joe Florence,KY
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""They did not only a great job for me but did it very quickly too. I truly appreciated that. They were extremely courteous, helpful and very accommodating" as stated by Bill during a follow-up phone call by Customer Service Intelligence, Inc at 2:37 pm on 9-21-05. This company follow's up with all of our service customers."
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By: Bill Union,KY
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"Sam P in service is second to NONE!
He has done a great job with Triton boat warranty work and with good turnaround time. I had an engine w/ some, shall I say, issues- and the Plapps team in service did a great job in dealing w/ the manufacturer to pinpoint the problem and get it repaired. My boat warranty work was done right the first time too.
I feel good knowing when Sam says, "I want you to be on the water w/ your boat and having fun.", he means it. He is also honest in letting you know how long it may take to get to a service and that has allowed me to keep my boat to fish an extra weekend or two before taking it in.
Thanks Sam & everyone at Plapp's."
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By: Chuck Florence,KY
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"Tim brought his boat in for service. Here's what he had to say about Plapp's through CSI, our customer service inquiry service, on June 30th, 2005: "They went way above and beyond what I expected and I was very appreciative.""
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By: Tim Florence,KY
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""I have bought most of my boating and ATV accessories from a competitor. I was very excited when I came to your store for the first time. Your prices are better than that competitor and I don't have to drive fifty minutes each way!" **The competitor's name was deleted by management, everything else was posted exactly as Bill Said"
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By: Bill Erlanger,KY
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"It's about time we got a store like this in NKY. You store is great and has all my hobbies covered. I've been waiting for someone to open a store like this and I'm happy that Plapp's did it."
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By: Anonymous Hebron,KY
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"When I took my boat out of storage there was oil below the lower unit. Not a good sign. Since I was scheduled to head to Dale Hollow fishing a little over a week later I felt it would be impossible to get the engine checked,let alone repaired if repairs were needed in that short time frame. While I was checking at places, my son talked to Sam in the service department at Plapp's and Sam felt it was probably a seal and said he thought they could have the work done the Weds before my fishing trip.
The price was fair and the work was not only completed 100% to my satsifaction, but, was done on Monday instead of Weds giving me two additional days to prepare for fishing. Thanks for standing behind your commitments and accomodating my predicament. You've gained my business for the future and I'll recommend you to others. "
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By: Tom Edgewood,KY
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